Terms & Conditions | ZOOMYO - MAKES YOU HAPPY

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Terms & Conditions

General terms and conditions including customer information

1. Scope

2. Conclusion of contract

3. Prices and payment terms

4. Delivery and shipping terms

5. Right of cancellation

6. Retention of title

7. Liability for defects

8. Redeeming gift vouchers

9. Redeeming promotional vouchers

10. Applicable law

11. Place of jurisdiction

12. Information on Online Dispute Resolution

1. Scope

1.1 These General Terms and Conditions (hereinafter referred to as "GTCs") issued by "Zoomyo GmbH" (hereinafter referred to as the "Seller") shall apply to all contracts concluded by a consumer or businessperson (hereinafter referred to as the "Customer") with the Seller in conjunction with the goods offered by the Seller in his online shop. Unless otherwise agreed upon, the inclusion of conditions set up by the Customer is hereby rejected.

1.2 These GTCs apply accordingly for the purchase of vouchers, if and to the extent that differing conditions have not expressly been agreed.

1.3 A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither for their commercial purposes nor for their self-employed work.

1.4 A businessperson is any person or entity or partnership having legal capacity which, when entering into a legal transaction, is acting within the scope of their commercial or self-employed activity.

2. Conclusion of contract

2.1 The presentation of goods in the online shop in particular shall not in itself constitute a binding offer issued by the Seller.

2.2 First, the Customer places the selected goods in the shopping cart. The order process begins in the next step, in which all necessary data for order processing is collected.
At the end of the order process, a summary of the order and contract data is displayed. After confirming this order and contract data by clicking on the button to conclude the order process, the Customer submits a binding offer to purchase the goods in the shopping cart.

The Customer can also submit this offer to the Seller by fax, e-mail, mail or phone.

2.3 The Seller can accept the Customer's offer using the following options:

- sending a written order confirmation or an order confirmation in text form (fax or e-mail)
or
– sending the Customer a request for payment after placing the order
or
– delivering the ordered goods

The time of acceptance is determined by the alternative which occurs first.

The time period during which the offer must be accepted begins on the day after the Customer sends the offer and ends five days after the offer has been sent. If the Seller does not accept the Customer’s offer before the above-mentioned deadline expires, the offer shall be deemed rejected, with the consequence that the Customer shall no longer be bound by his declaration of intent.

2.4 The contract text of each contract concluded between the Seller and the Customer is saved by the Seller. The contract text is saved on the Seller's internal systems. The Customer can view the general terms and conditions on this page at any time. The order data, cancellation policy and GTCs are sent to the Customer by e-mail. After the order is concluded, the contract text is available to the Customer free of charge through their customer login, to the extent that they have opened a customer account.

2.5 All data entered is displayed before clicking on the order button and can be viewed and corrected by the Customer before submitting the order, by pressing the Back button in the browser or the normal mouse or keyboard functions. The Customer also has access to buttons for correction, where relevant, that are labelled accordingly.

2.6 The language of the contract is German.

2.7 The Customer is responsible for providing an accurate e-mail address for contact and order processing and to set the filter functions to allow the delivery of e-mails concerning this order.

3. Prices and payment terms

3.1 The indicated prices are final prices including the statutory VAT unless otherwise agreed.
If additional shipping costs apply, these can be found in the product overview.

3.2 If delivery is made to a non-EU country, the Customer may be required to pay additional customs duties, taxes or fees to the responsible local customs or tax authorities or to banks.
The Customer is recommended to request details from the relevant offices or authorities before placing the order.

3.3 The Customer can choose from the payment methods available in the online shop.

3.4 If it is agreed that payment will be made in advance by bank transfer, the payment is due immediately after the contract is concluded.

3.5 If the payment method "PayPal" is selected, the payment is processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg. PayPal's terms of use apply in this regard. These are available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full.

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